Online Booking Systems
We create an online booking system for any business, reducing your administration and improving your customer journey. Your clients are all online and expect you to have a digital presence, a booking system that is open 24-7 to fit in with their busy lives. We have already created booking systems for a huge selection of industries including Leisure, Training, Tourism, Equestrian and Event Management.
All our booking systems come with a secure payment gateway accepting VISA, MasterCard and American Express. We give your customers the ability to store their payment details making subsequent bookings even quicker. Our payment systems comply with the Payment Card Industry compliance regulations.
Client Relationship Management
An online booking system isn’t much use without a CRM (Client Relationship Management) system to manage your booking and clients. Easily make and amend bookings, add notes to customers and pull reports. We can tailor the CRM to your needs, saving time and money.
Our office hours may be 9-5 but we appreciate that our customers work outside of these hours. We work tirelessly out of hours to continue to support or clients to make sure they have full help and support whenever they need us.
Proactive Monitoring and Support
We spend a lot of time testing all our systems before they go out the door, eradicating those pesky errors. When they do happen, we have a proactive monitoring and support utility in our systems meaning that we will probably know you had an error before you do. More than half the time taken to fix a bug is understanding what it is. The logs we receive identify the problem and allow us to resolve 95% of errors within 10 minutes.